Studio Policies

Auto-Pay Terms

An  Auto-Pay package with Creative Yoga requires a valid credit card on file. No refunds are given for purchases or renewals already made. Auto-Pay packages are non-transferable. Unlimited classes begin on the date of purchase. Your credit card will be stored and charged every month, on date of sale.

You are able to cancel your Auto-Pay package by giving 30 calendar days written notice, via email to yogi@creative-yoga.com, prior to the monthly billing date on which you wish to cancel your membership and paying a $100 termination fee.

Class Start Time

Classes begin on time. Arrive promptly to give yourself ample time to settle in and transition. At the start of each class, we lock our studio door for privacy, safety, and to facilitate a peaceful practice.

Studio Closings

Weather related closings or any emergency closure will be posted on Walla and emailed to clients.Closing notifications are published 30 minutes prior to class start times. Of course, emergencies do happen.

Class Schedule

Class schedule is subject to change without notice. Please check our schedule for up to the minute changes, additions, and/or cancellations. 

Class Cancellations

If you are cancelling a class which you have already registered for online as a drop-in or class pass, you must cancel at least 60 minutes before the class start time to receive a full refund. After 60 minutes, you will not receive a refund  and the class will be deducted from your class package.

All Sales are Final

There are no refunds on the purchase of ANY service or retail item.

As stated in the Auto-Pay terms, Unlimited packages can be cancelled with 30 days written notice. Refunds will not be given for failure to cancel in the required time frame.

Lost & Found

Creative Yoga is not responsible for lost or stolen items. We have a lost and found, however when it fills with a lot of unclaimed items, they are regularly donated.

Sustainability

We take sustainability seriously at Creative Yoga. Please use the recycling bins provided in the lobby and downstairs.  Power off lights when not in use.  

Etiquette

  1. Arrive promptly for class. 

  2. Do not use smart devices during class and silence anything that beeps, alerts, rings, etc.

  3. Keep spa towels for the foreheads, no need to wipe the floor or your mat.

  4. Refrain from chatting with your neighbor during class.

  5. Mind your personal hygiene including heavy perfumes, oils, and colognes, as strong scents travel easily during class.

  6. Leave personal items in the lobby. 

  7. Practice at home if you are feeling ill.